Privacy

SRL Property Maintenance Privacy Statement

In this privacy statement, SRL Property Maintenance will set out how your personal information will be collected and used as a client, prospective customer or other interested party.

At SRL Property Maintenance, we appreciate that your privacy is important to you. We will only ever ask you for information that we reasonably require to carry out our business duties and we will only keep it for as long as we need to, in accordance with the General Data Protection Regulation (GDPR).

If you visit our website, www.srlproperty.co.uk, and use our online contact form to get in touch with us, we will ask you to provide us with your name and email address. We collect this information so we can respond to online enquiries and supply information which has been requested from us.

When taking bookings and working with customers, we may also collect other contact information and information about properties and businesses. We will ask for this information so we can fulfil our contractual obligations. SRL Property Maintenance does keep an internal record of the customers it works with and the projects it undertakes but any personal data will be stored for a maximum period of seven years.

We may also use any information you give us about your preferences or personal opinions so we can improve the service we provide to customers and better understand the requirements of our target market.

If you have subscribed to an email mailing list or agreed to receive any marketing communications from SRL Property Maintenance, we may contact you from time to time with any information, news or special offers which we believe could be of interest to you as an existing or potential customer. You can choose to stop receiving these communications at any time by emailing info@srlproperty.co.uk with the subject line Unsubscribe. We will not disclose your data to any third parties unless you have consented for us to do so or we required to do so by law or as part of our contractual obligations

If we hold any of your personal information, you have the right to request that it is deleted or amended. You can also ask to see a copy of all the personal details we have concerning you as an individual but it may be necessary for us to charge a small administration fee to cover the cost and time involved in completing this request.

If you have any queries or concerns relating to your personal data or the way in which we collect and handle it, please contact us by emailing info@srlproperty.co.uk or writing to SRL Property Maintenance,  1 Lawns Green, Leeds, LS12 5RR.

Any complaints should be made to us directly so we can resolve them using our internal complaints procedure. However, you also have the right to lodge a complaint about the way in which personal data has been collected, stored or used by writing to the statutory authority, which in this case is the Information Commissioner.

The Information Commissioner’s address is:
Information Commissioner
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Our cookie policy

SRL Property Maintenance’s website uses cookies, which are small files monitor your online activity and respond to you as an individual. They allow our website to gather information about your preferences and online behaviour so we can gain a better understanding of the needs of visitors to our site and tailor its operations to better meet your needs.

You can choose whether or not you accept cookies, although declining them may affect your experience of our website. It is up to you whether you accept or decline cookies. You may need to adjust your settings if you want to decline cookies as some browsers accept them automatically.

Cookies provide us with data about web page traffic so we can see which pages are being used. This information will only be used for statistical analysis and then removed from our system.